All sales are final and no refunds can be granted. In the event that you already have a work, business, or long-term visitor visa (6 month+), which has not yet expired, we will provide you with your existing visa details.

If you are unsure if you already have an existing visa, it's no problem. Any existing tourist visa will be overriden, beginning a new 12-month validity period.

When applying, you agree that you have read and understood the criminal/character guidelines, which can be found on our terms page. In short, your visa can be revoked or canceled at any time by Australian officials if you have a criminal past or they suspect you are capable of criminal activity. Open terms page

The information provided to us on your application must be accurate, otherwise a $3.95 amendment fee will be assessed to modify the information after it has been processed.

If you need a visa quickly (24 hours or less), please read our tab for urgent visas.