All sales are final and no refunds can be granted regardless of the approval status. If your visa has been rejected on another site, please do not apply with us hoping for a different result. No refunds will be granted.

If you are unsure if you already have an existing visa, you may still apply.
Note: If the other visa is still valid when you next enter Australia, you will enter on that visa, not the new ETA. The new ETA will automatically activate when your other visa expires.

When applying, you agree that you have read and understood the criminal/character guidelines, which can be found on our terms page. In short, your visa can be revoked or canceled at any time by Australian officials if you have a criminal past or they suspect you are capable of criminal activity. Open terms page

The information provided to us on your application must be accurate, otherwise a $3.95 amendment fee will be assessed to modify the information after it has been processed.

If you need a visa quickly (24 hours or less), please read our tab for urgent visas.