All sales are final and no refunds can be granted regardless of the approval status. If your visa has been rejected on another site, please do not apply with us hoping for a different result. No refunds will be granted.
If you are unsure if you already have an existing visa, you may still apply.
Note: If the other visa is still valid when you next enter Australia, you will enter on that visa, not the new ETA. The new ETA will automatically activate when your other visa expires.
When applying, you agree that you have read and understood the criminal/character guidelines, which can be found on our terms page. In short, your visa can be revoked or canceled at any time by Australian officials if you have a criminal past or they suspect you are capable of criminal activity. Open terms page
The information provided to us on your application must be accurate, otherwise a $3.95 amendment fee will be assessed to modify the information after it has been processed.
If you need a visa quickly (24 hours or less), please read our tab for urgent visas.
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, passport number or other details to help you with your experience and to have your visa processed successfully.
When do we collect information?
We collect information from you when you fill out an application for your Australian visa here.
How do we use your information?
We may use the information we collect from you when you apply for a visa, make a purchase, surf the website, or use certain other site features in the following ways:
To quickly process your transactions.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We do not use Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
How Information is Used
The information we collect from our customers (voluntarily) includes passport information, phone number, and e-mail address. The e-mail address will be used so that we can send customers a confirmation of their visa status. Otherwise, we do not sell or share any information with third parties nor will we as a company contact our customers.
Do we use 'cookies'?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Our 256-bit EV SSL encryption certificate offers the highest available levels of trust and authentication to your visa purchase. (the green address bar at the top of the browser) Your information is submitted 100% securely. Payment is sent directly to the credit/debit card processor (Visa / Mastercard), avoiding any 3rd party processors. In addition, you will be asked also to provide the CVV/CVC card validation code to ensure purchase authenticity.
We are not affiliated with the government. We are a private company that is based in the USA.
EasyETA does not collect any personal information that is not provided voluntarily. We do automatically collect basic computer information such as IP address, server information, browser type, and operating system.
We automatically save submitted information to a database, which will store name and passport information for our customers. This will be used solely for the purpose of Australian Visas. It will not be used for any other purpose.
All personal information you provide us will be treated confidentially, and will only be used and/or disclosed in accordance with your consent.
If at any time you would like to unsubscribe from receiving future emails: you can email us at firstname.lastname@example.org. We will promptly remove you from ALL correspondence.
We collect your email address in order to:
- Process orders and to send information and updates pertaining to orders.
- We may also send you additional information related to your product and/or service.
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles.
Google Display Network Impression Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Or, at our physical locaton: 1312 17th St., Suite 103, Denver, CO, 80202, USA