All sales are final and no refunds can be granted. In the event that you already have a work, business, or long-term visitor visa (6 month+), which has not yet expired, we will provide you with your existing visa details.
If you are unsure if you already have an existing visa, it's no problem. Any existing tourist visa will be overriden, beginning a new 12-month validity period.
When applying, you agree that you do not have any criminal convictions, where you have been sentenced to at least 12 months of jail, regardless of whether or not you served that time.
The information provided to us on your application must be accurate, otherwise a $3.95 amendment fee will be assessed to modify the information after it has been processed.
If you need a visa quickly (24 hours or less), please read our tab for urgent visas.
We respect your privacy and will NEVER share your passport or personal information with a third party.
EasyETA does not collect any personal information that is not provided voluntarily. We do automatically collect basic computer information such as IP address, server information, browser type, and operating system.
We automatically save submitted information to a database, which will store name and passport information for our customers. This will be used solely for the purpose of Australian Visas. It will not be used for any other purpose.
All personal information you provide us will be treated confidentially, and will only be used and/or disclosed in accordance with your consent.
How Information is Used
The information we collect from our customers (voluntarily) includes passport information, phone number, and e-mail address. The e-mail address will be used so that we can send customers a confirmation of their visa status. Otherwise, we do not sell or share any information with third parties nor will we as a company contact our customers.
Our 256-bit EV SSL encryption certificate offers the highest available levels of trust and authentication to your visa purchase. (the green address bar at the top of the browser) Your information is submitted 100% securely. Payment is sent directly to the credit/debit card processor (Visa / Mastercard), avoiding any 3rd party processors. In addition, you will be asked also to provide the CVV/CVC card validation code to ensure purchase authenticity.
We are not affiliated with the government. We are a private company that is based in the USA.