Verifying Your Visa

General Info | Reference Numbers | VEVO

General Information

If you have received a confirmation e-mail from us, then you are now approved to travel to Australia. However, some customers wish to verify their visa. This is NOT necessary, as you are now electronically stored in the immigration system.

The response that we are given (looks like this) is a direct response from Australian immigration regarding your visa status and is the proof that your visa is valid. More information on what is listed on your visa can be found here.

UPDATE: As of April 2018, you will also receive a 3rd-party verification e-mail from the Australian governement upon your visa approval. This message will be sent to the e-mail address you submitted as your primary e-mail address on your application.

It will be sent from, and be from the ETAS Support Team, and will appear similar to this.

If you have not received this e-mail, it does not mean your visa has not been issued, as there can be many reasons why you would not have received it. Learn more.

Please note that your airline will automatically check the status of your visa at the airport before you depart. Since they are capable of both issuing and amending visas, this assures you and other travelers that you cannot be stranded at the airport.

Reference Numbers

We do not provide reference number to be used on the government site, they are only given to applicants who use the government site itself. The reference number is used by the government for their customers to check the status of their visa. However, at EasyETA, we eliminate this extra step to save our customers time, by sending out an approval confirmation e-mail as soon as the visa is approved in the ETA system. We do provide you an order number which you can reference with us to track and confirm any of your visa details.

The Department of Immigration confirms this information here.


The Department of Immigration's VEVO system is used by schools, organizations, and companies to check the status of potential employees, students, or researchers on the status of their visas. This is widely used to determine the eligibility of these people to begin research, studies, or work.

The VEVO system is not used to check the status of short-term tourist visas. The Reference, Grant, or other numbers that the system asks for are not provided for a subclass 601 ETA tourist visa.

Extending Your Stay

Outside Australia

As mentioned on our website, ETAs are valid for 3-months of travel into Australia. However, if you wish to stay longer, then you can apply for a subclass 600 visa to stay for up to 6 or 12-month periods. Contact an Australian visa office for more information.

Please note you must be outside of Australia for this option.

Already in Australia?

Please apply for an e600 extension. Contact an Australian visa office for more information.