Name Help
Special Characters
Special characters must be converted to English characters (examples: Ü, Æ, Ö, Ă). View letter conversion chart
Spacing
Be sure to leave spaces between your names, if listed on the passport.
Name Prefixes & Suffixes
Do NOT list name suffixes (JR/SR/III) or Name Prefixes (MS/MR/MISS)
Apostrophes
Exclude apostrophes - O'Reily should be listed as OReily
Include all hyphens
Example: 'Anne-Marie' should include hyphen.
Formatting
Malay / Muslim
Do NOT include:
- Bin
- Bte
- Binte
- Bt
- B.
- YB
- Haji
- HJ
- Hajjah
- Pengiran
Important Examples:
- Name change after marriage where you have adopted your spouse's full name
- AHMAD BIN HAJI ABDUL MANAN
- Ungku Zarina Bte Ungku Zainal Abidin
MRS ABRAHAM ELIAS NEE REUBEN YAHYA MATILDA
Family Name: Reuben
Given Name(s): Yahya Matilda
Family Name: Abdul Manan
Given Name(s): Ahmad Kaur Gill
Family Name: Zainal Abidin
Given Name(s): Zarina
Western Names
Format Rules:
- Do not include titles such as Mr, Mrs, Miss, Ms
- Do not include descriptions such as Jr, Junior, Senior, II, III, IV
- Enter whole names only
If your name in your passport has non-standard English characters in it such as Umlauts (Ü - letters with dots above them) or diacritic markings (Ó - letters with accents above them), use the English spelling of your name in the Machine Readable Zone of your passport.
Please reference our View Letter Conversions
Chinese Names
Format Rules:
- If you have a Western style name appearing first in your passport, then the Western style name should be input first in the given names field (see example below).
- Do not enter alias names, Hanyu Pinyin or names in brackets (see examples below).
Important Examples:
- Western Names
- Alias Name
- Name in Brackets
LILIAN TAN SU LIN
Family Name: Tan
Given Name(s): Lilian Su Lin
MR TOCK PENG POEY @ MUHAMMAD ALI
Family Name: Tock
Given Name(s): Peng Poey
WILLIAM HO CHEE CHAN (WILLIAM HE JIZAN)
Family Name: Ho
Given Name(s): William Chee Chan
Indian Names
Do NOT include:
- S/O (son of)
- D/O (daugheter of)
- A/L or AL (anak lelaki)
- A/P or AP (anak perempuan)
- A/K or AK (anak kepada)
- W/O
Family/Given Names
- Given names are names appearing before S/O, D/O, A/L, A/P, A/K, and W/O
- Family names are names appearing after S/O, D/O, A/L, A/P, A/K, and W/O
Important Examples:
- K SUGUMARAN S/O KOLANTHAN
- GURDIP KAUR GILL D/O BALWANT SINGH
- GURDIP KAUR
Family Name: Kolanthan
Given Name(s): K Sugumaran
Family Name: Balwant Singh
Given Name(s): Gurdip Kaur Gill
Family Name: Kaur
Given Name(s): Gurdip
Submission Errors
What if only one name appears in the passport?
Then list that name in the family name field, and enter a dash (-) in the given name field.
My name contains 'Bin' but the application won't let me submit.
If your name contains the word Bin, not the abreviation for [Son of], then exclude the name for now. Once you come to the order acknowledgement screen, you will have the opportunity to change your submitted info. Simply tell us that your name contains 'Bin' as a given or family name.
My passport details aren't being accepted. How do I submit order?
In most cases, whether it is your passport issue or expiry dates, something is incorrect with your entry. Please be sure everything is 100% accurate. However, if you still cannot submit an order, then you can submit dates that are incorrect, then manually file an amendment on the order acknowledgement screen. We will fix your dates prior to processing your visa.